We use a combination of reliable shipping services, including FedEx, USPS, and DHL, to dispatch and deliver your orders. The choice of shipping carrier may depend on factors such as your location, the shipping method selected during checkout, and the most efficient service available for timely and secure delivery.

For more detailed information about the specific carrier used for your order, you can refer to the shipping details provided on the Glowly website during the ordering process. If you have any further questions or specific preferences regarding the shipment of your Glowly products, please feel free to reach out to our Customer Experience Team for personalized assistance. They are available to address your concerns and provide you with the relevant information about the shipping methods employed for your orders.

Yes, shipping is free for orders over $200. For orders meeting or exceeding this threshold, Glowly provides complimentary shipping, offering you added value and convenience. If you have any specific questions or need further clarification about the shipping policies, feel free to contact our Customer Experience Team for personalized assistance.

If you received an incorrect or damaged item, please contact our Customer Experience Team at hello@itsglowly.com with your order number and description of the incorrect or damaged order.